Despite the best planning, sometimes things don’t go as expected and you may need to make a change, cancel a booking, or request a refund.
You can edit or change the date and rate of your job at any time directly through the 'My Jobs' section of your dashboard. Simply select the relevant booking and edit the details for the individual talent.
If you're booking an influencer, please ensure you book them for the date that you have agreed with the influencer that the content is to go live. Be sure to allow enough time in advance to deliver products, review and approve content and captions, and make any revisions etc. Of course, if there are any delays, you can update the date on the platform at any time.
If you need to request a refund for any reason, you can do that automatically within the platform. Simply go to the booking of the talent you are requesting a refund for, and cancel the booking, and list the reason for the refund request. Our customer service team will process it within 24hrs.
Don't forget you're fully protected by insurance and contracts which is why booking through The Right Fit is safe and secure. Best of all, you ONLY pay when the job is complete.
