Ever wondered how to connect your bank account to receive payments on The Right Fit?
It is important that your bank account is linked to ensure you receive payments for your campaigns on time.
We use Stripe as our payment service provider to facilitate the payment which is sent to you upon completion of a job. Stripe helps businesses (The Right Fit talent) receive payments over the internet.
To connect Stripe to your account, please follow the instructions below:
Log in to The Right Fit
Under the drop-down under your nam,e click ‘Account Settings’
Select Complete Setup under ‘Bank Account Details’
Then click ‘link account’
To watch us take you through the process, check out the video below:
The next step is to put your details on the Stripe page, follow the steps/information below for further instructions:
FAQ on Stripe
Do I need a business address to sign up as a talent?
No, you do not need a business address, however, all fields must be completed unless they are ‘optional’. You can use your home address for this if you wish.
What should I enter for the company name and address in the business section?
In the business section, you can put your own personal details if you do not have your own business. Please remember you only need to complete the fields that are not marked ‘optional’.
What web address should I use?
If you do not have your site, consider using your Facebook page link or Instagram page link for this field.
Should I fill in the ABN field? I am only signing up as a talent.
Your ABN is not a compulsory field; however, if you do have an ABN, we recommend putting this in.
How do I reset my Stripe password?
To reset your password, click “Forgot your password?” on the Stripe login screen. Alternatively, you can click here to visit the password reset page.
How can I check my bank account details in Stripe?
To view your bank account details in Stripe, go to ‘Payout settings’ by clicking Settings under the Balance section in the sidebar. From there, click Edit next to your bank account to view or update your details.
What does 'Pending Payments' on Stripe mean?
As part of the security measures from Stripe, once talent has reached a certain amount of payments, Stripe may request further information from you, such as a photo ID (ie Drivers licence, Passport, Proof of age card) etc. This is to ensure that the correct person is receiving the payment.
If you don’t provide the correct details or valid ID, payments may be delayed or withheld until your identity is confirmed with Stripe. Stripe may email you about this, so be sure to check your inbox regularly. You can also contact their support team at [email protected] to confirm they have everything they need.
How do I update my bank details in Stripe?
When signed into The Right Fit, go to ‘Account Settings’ in the drop-down menu under your name in the top right-hand corner.
Click ‘Edit’ under the title ‘Bank Account Details’
Press the button that says ‘Change Bank Account’
You will be directed to a Stripe page to update your bank account details
Go to https://stripe.com/global to check the list of countries supported by Stripe.
Please reach out to support@stripe.com for any questions about your Stripe account.
